forgot characters names - Guild Wars Forums

CJ9620 · Jan 02, 2010, 10:40 PM // 22:40

hi
almost 2 years ago my graphic card broke.
i didnt wasted any time buying a new one.
so now i bought myself a new one and i decided to play gw again.
but i forgot my char names and i cant login anymore

i already tried a few things like..
-contacting the support (its like they dont answer)
-looking for screenshots (euhm my pc broke like 50 times in 2 year xD)

anyone has some ideas?
i realy want to play gw again

CJ

Arduin · Jan 02, 2010, 10:54 PM // 22:54

Ask some former guildmates/friends you know in real life.

Other than that, wait until you get an answer from support. It's the end of the week after all.

Hyperventilate · Jan 03, 2010, 01:41 AM // 01:41

Support will help you out. I didn't need to prove that I owned the accounts, and they told me the names on my mule accounts. I know it's rough, but give them time. It's the weekend and if they work the weekend, it's probably understaffed.

*Darcy* · Jan 03, 2010, 01:50 PM // 13:50

They also have been inundated with requests since the change was made to the login process. I can't believe how many people don't know their character names. It must be all that "cute" spelling people tend to use.

CJ9620 · Jan 04, 2010, 05:49 PM // 17:49

Quote:

Originally Posted by Hyperventilate

Support will help you out. I didn't need to prove that I owned the accounts, and they told me the names on my mule accounts. I know it's rough, but give them time. It's the weekend and if they work the weekend, it's probably understaffed.

do they work at monday ?
still nothing xD

Hollygen · Jan 04, 2010, 06:59 PM // 18:59

Quote:

Originally Posted by CJ9620

do they work at monday ?
still nothing xD

Given that in the past week there has been a massive security hole highlighted, support are most likely getting swamped from having to deal with the backlash of that, so that service is going to be slower than would be expected.

If you have a ticket, they will get to you...eventually

CJ9620 · Jan 04, 2010, 07:16 PM // 19:16

Quote:

Originally Posted by Hollygen

Given that in the past week there has been a massive security hole highlighted, support are most likely getting swamped from having to deal with the backlash of that, so that service is going to be slower than would be expected.

If you have a ticket, they will get to you...eventually

what U mean by a ticket?

CJ9620 · Jan 06, 2010, 11:53 AM // 11:53

Quote:

Originally Posted by Hollygen

Given that in the past week there has been a massive security hole highlighted, support are most likely getting swamped from having to deal with the backlash of that, so that service is going to be slower than would be expected.

If you have a ticket, they will get to you...eventually

still nothing...

Hollygen · Jan 06, 2010, 03:31 PM // 15:31

Quote:

Originally Posted by CJ9620

what U mean by a ticket?

If you've contacted support, you should have had an automated response initially saying they've received your enquiry. It means they have your enquiry and will get to you in turn.
That's what I mean by a ticket

CJ9620 · Jan 07, 2010, 11:38 AM // 11:38

Quote:

Originally Posted by Hollygen

If you've contacted support, you should have had an automated response initially saying they've received your enquiry. It means they have your enquiry and will get to you in turn.
That's what I mean by a ticket

ah ok tx
and how long shall it take actually?
its bin 6 days and i still got no answer..

CJ9620 · Jan 10, 2010, 02:34 PM // 14:34

Quote:

Originally Posted by Hollygen

If you've contacted support, you should have had an automated response initially saying they've received your enquiry. It means they have your enquiry and will get to you in turn.
That's what I mean by a ticket

ok they have answered me.
now im with another prob.
have to take a pict of all my 4 guildwars gamecards...
only found 3 of them
and they said my birthdate i gave was invallid.
so probbertly i gave an other birthdate when i registerd my acc...
now what ?

Miss Puddles · Jan 11, 2010, 08:51 PM // 20:51

Give them the 3 pictures that you DO have.
As for your birthdate, did you maybe create your account with a friend or parents' name/info? Made sure you're giving them the date in the right format (eg month/day/year vs day/month/year)?

Jan 02, 2010, 10:40 PM // 22:40	#1
CJ9620 Pre-Searing Cadet Join Date: Jan 2010	forgot characters names hi almost 2 years ago my graphic card broke. i didnt wasted any time buying a new one. so now i bought myself a new one and i decided to play gw again. but i forgot my char names and i cant login anymore i already tried a few things like.. -contacting the support (its like they dont answer) -looking for screenshots (euhm my pc broke like 50 times in 2 year xD) anyone has some ideas? i realy want to play gw again CJ

Jan 03, 2010, 01:50 PM // 13:50	#4
Darcy Never Too Old Join Date: Jul 2006 Location: Rhode Island where there are no GW contests Guild: Order of First Profession: W/R	They also have been inundated with requests since the change was made to the login process. I can't believe how many people don't know their character names. It must be all that "cute" spelling people tend to use. __________________ That's me, the old stick-in-the-mud non-fun moderator. (and non-understanding, also)

Jan 02, 2010, 10:54 PM // 22:54	#2
Arduin Grotto Attendant Join Date: May 2005 Location: The Netherlands Guild: Limburgse Jagers [LJ] Profession: R/	Ask some former guildmates/friends you know in real life. Other than that, wait until you get an answer from support. It's the end of the week after all.

Jan 03, 2010, 01:41 AM // 01:41	#3
Hyperventilate Krytan Explorer Join Date: Nov 2007 Location: Somewhere in California Guild: I Gots A Crayon [Blue] Profession: Me/Mo	Support will help you out. I didn't need to prove that I owned the accounts, and they told me the names on my mule accounts. I know it's rough, but give them time. It's the weekend and if they work the weekend, it's probably understaffed.

Jan 11, 2010, 08:51 PM // 20:51	#12
Miss Puddles Jungle Guide Join Date: Jun 2005 Location: California Guild: Shiverpeaks Search And Rescue [Lost] Profession: Me/	Give them the 3 pictures that you DO have. As for your birthdate, did you maybe create your account with a friend or parents' name/info? Made sure you're giving them the date in the right format (eg month/day/year vs day/month/year)?